Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our gaming platform to enhance your online casino experience. We are committed to transparency regarding data collection practices and ensuring compliance with UK data protection regulations, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR). By continuing to use our services, you acknowledge that you have read and understood this policy.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our online casino platform. These files contain information that is transferred to your device's hard drive and enable us to recognise your browser and capture certain information. Cookies help us provide you with a personalised gaming experience, remember your preferences, and improve the overall functionality of our services.
Similar technologies include web beacons, pixel tags, local storage objects, and software development kits (SDKs). These technologies work alongside cookies to collect information about your interactions with our platform, helping us deliver targeted content and enhance security measures for your gaming sessions.
Types of Cookies We Use
We employ various categories of cookies on our platform, each serving specific purposes to optimise your gaming experience and ensure platform security:
| Cookie Type | Purpose | Duration |
| Strictly Necessary | Essential for basic website functionality, account authentication, and security features | Session or up to 1 year |
| Functional | Remember your preferences, language settings, and personalise your gaming experience | Up to 2 years |
| Performance and Analytics | Collect information about site usage, game performance, and user behaviour patterns | Up to 2 years |
| Marketing and Advertising | Deliver targeted promotions, track campaign effectiveness, and personalise advertisements | Up to 1 year |
| Third-Party Integration | Enable social media features, payment processing, and third-party game providers | Varies by provider |
Purposes and Legal Basis for Cookie Usage
Our cookie usage serves multiple legitimate purposes within the online gaming environment. Strictly necessary cookies operate under the legal basis of legitimate interests, as they are essential for providing our core services, maintaining account security, and preventing fraud. These cookies cannot be disabled without compromising platform functionality.
For non-essential cookies, we rely on your explicit consent obtained through our cookie banner. Performance cookies help us understand how players interact with different games, identify popular slots, and optimise server performance during peak gaming hours. Marketing cookies enable us to deliver personalised bonus offers, tournament invitations, and promotional content relevant to your gaming preferences.
- Account management and player authentication
- Game state preservation and session continuity
- Fraud prevention and security monitoring
- Payment processing and transaction security
- Personalised game recommendations
- Promotional campaign tracking and effectiveness
Third-Party Cookies and Integrations
Our platform integrates with various third-party service providers to enhance your gaming experience and ensure comprehensive service delivery. These partnerships may result in third-party cookies being placed on your device, subject to their respective privacy policies and cookie practices.
Game providers set cookies to maintain game states, track progressive jackpots, and ensure fair play mechanisms. Payment processors utilise cookies for secure transaction processing and fraud prevention. Analytics providers help us understand user behaviour patterns and improve our services. Social media platforms may place cookies when you interact with social features or share content.
We carefully vet all third-party partners to ensure they maintain appropriate data protection standards. However, we recommend reviewing their individual privacy policies to understand their specific cookie practices and data handling procedures.
Managing Your Cookie Preferences
You maintain full control over your cookie preferences and can modify these settings at any time. Our platform provides a comprehensive cookie management system accessible through your account settings or via the cookie preference centre available at the bottom of our website.
To manage cookies through your browser settings, follow these instructions for popular browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy and security > Site Settings
Please note that disabling certain cookies may impact your gaming experience, limiting access to personalised features, bonus offers, or game functionality. Strictly necessary cookies cannot be disabled without affecting core platform operations.
Data Retention and Storage
Cookie data retention periods vary depending on the cookie type and purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from 30 days to 2 years, depending on their function.
We regularly review and purge expired cookie data in accordance with our data retention schedule. Personal information collected through cookies is processed and stored in compliance with UK data protection laws and our comprehensive Privacy Policy. All data transfers outside the UK are conducted using appropriate safeguards, including adequacy decisions or standard contractual clauses.
You have the right to request deletion of your cookie data at any time by contacting our customer support team or using the automated deletion tools available in your account settings.
Updates to This Cookie Policy
This Cookie Policy may be updated periodically to reflect changes in our cookie practices, legal requirements, or technological developments within the online gaming industry. We will notify you of significant changes through prominent website notices or direct communication to your registered email address.
We encourage you to review this policy regularly to stay informed about how we use cookies and protect your information. The effective date of the current version is clearly displayed at the top of this document. Continued use of our platform following policy updates constitutes acceptance of the revised terms.
For questions regarding this Cookie Policy or to exercise your rights under UK data protection law, please contact our Data Protection Officer through the customer support channels provided on our website. We are committed to addressing your concerns promptly and transparently.